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Shipping Policy

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Effective Date: September 30, 2026

Thank you for supporting Privileged Publishing! We are proud to provide family-friendly entertainment, creative literature, and seasonal event materials. Below are the terms and conditions that constitute our Shipping Policy for physical goods purchased through our online bookstore. [1]

 

 

1. Shipment Processing Times

All orders for books (including titles by G.A. Gainesbernard and Adrian B. Davis) and merchandise are processed within 1–3 business days. [1]

  • Orders are not processed, packed, or shipped on weekends or major national holidays.

  • If we experience a high volume of orders (especially during peak holiday seasons surrounding our Mobile North Pole events), shipments may be delayed by a few days. Please allow additional days in transit for delivery. If a significant delay occurs in the shipment of your order, we will contact you directly via the email address provided at checkout. [1]

 

2. Shipping Provider & Domestic Delivery

All physical literature and merchandise options are fulfilled and shipped exclusively through the United States Postal Service (USPS). [1]

  • Shipping Standard: We utilize reliable USPS services to ensure your orders arrive safely at your doorstep.

  • Estimated Delivery: Delivery transit times depend entirely on your proximity to our headquarters in Spanish Springs, Nevada, and the specific USPS service selected at checkout. Generally, domestic orders arrive within 3–7 business days once processed. [1]

 

3. Shipping Rates & Checkout Charges

Shipping charges for your order are calculated dynamically and displayed clearly at checkout. Rates are based on total package weight and final delivery destination. [1]

 

4. Shipment Confirmation & Tracking

You will receive a Shipment Confirmation email containing your USPS tracking number(s) once your order has been handed over to the postal carrier. The tracking number will become active and trackable within 24 hours. [1]

 

5. Damaged Shipments & Package Claims

Privileged Publishing is dedicated to ensuring your books and merchandise arrive in pristine condition. In the rare event that an item is compromised during transit, please refer to our strict reporting parameters:

  • 24-Hour Reporting Window: You must report any package damage and request a replacement or refund within exactly 24 hours of package arrival.

  • Delivery Verification: The 24-hour deadline is calculated strictly using our internal delivery tracking data and the carrier's timestamp.

  • Filing a Claim: To report shipping damage, please take photos of the damaged physical product and the external shipping package, and contact us immediately through the Privileged Publishing Contact Page.

 

6. Service Bookings Exclusion

Please note that this Shipping Policy applies strictly to physical goods purchased through the online bookstore. Digital booking sessions, calendar reservations, and event appearances (such as the Mobile North Pole, Santa Claus Family Photo Sessions, and Photo Booth bookings) do not require physical shipping and are governed separately by our Reservation & Cancellation Policy. [1]

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